Question 1

Is the booking deposit refundable?

Accepted Answer

Your initial booking deposit goes directly toward instantly securing airline tickets and locking in African lodge space, making it strictly non-refundable and non-transferable.

Question 2

When is my package price locked in?

Accepted Answer

Because airline ticket prices change daily, your final package price is not locked in or guaranteed until your deposit is processed and your official airline tickets are issued.

Question 3

What happens if my flight is delayed or cancelled?

Accepted Answer

Flight schedules, delays, and cancellations are handled entirely by the operating carrier. We strongly urge purchasing comprehensive travel insurance to protect your trip against unexpected flight disruptions.

Question 4

How much is the deposit to reserve my spot?

Accepted Answer

A $950 non-refundable deposit per person is required to reserve your package. The remaining balance can be paid in installments leading up to your departure.